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Import a video, review the recognized text, then open Dubbing settings. Choose the target language and a compatible voice for each speaker, and generate the dubbing. Preview the result before exporting.

Changing the app's interface language does not change the language of an existing project.

Confirm that the original file opens in the Photos or Files app and is fully downloaded. If the issue continues, send an in-app problem report and include the file type, duration, and what happened.

Keep your original file. You do not need to email private audio or video to get initial help.

Follow the save or share options shown when the export finishes. If you chose Save to Photos, look in the Photos app. If you saved a file, check the location you selected in Files.

For a failed export, tell us the selected format and the message you saw.

Speech recognition, translation, and AI voice generation need a connection to the service. Keep the app connected while those tasks complete.

If you encounter harmful or misleading output, impersonation, or a concern about content rights, contact support. Describe the issue and include the approximate time and any available report reference.

Please avoid sending private media in your first email. See our Terms of Service for acceptable use.

Check the spam or junk folder for a message from Dubify. In the app, try signing in with the same email and password: if the account is not active yet, the app offers to send a new activation link. Registering again with the same email also sends a new link, and the older link stops working.

For security, we send at most two activation emails to an address in any 24-hour period. Activation links expire after 24 hours. If nothing arrives after a few minutes, contact support with the email address you used and the approximate time you registered.

Email support with your sign-in method, device model, app version, and the message shown on screen. If you use Sign in with Apple, use the same Apple Account you originally selected. If you registered with email, confirm that you have opened the activation link from your welcome email and that you are using the most recent password you set.

Never send a password or a verification code.

Open the app menu, choose Account, then Delete account. Save any exports you want to keep before confirming.

For full instructions and requests concerning information held by the service, visit Account & data.

The Privacy Policy explains the information processed by Dubify, service providers, retention, and your choices. Email support@overlingo.com with a privacy or data request.

If you purchased a Dubify subscription through Apple, open iPhone or iPad Settings, tap your name, then Subscriptions. Select the subscription to manage it.

Deleting the app or closing a Dubify account does not cancel an Apple subscription. See Apple's cancellation instructions.

For a purchase billed by Apple, use Apple's refund request service. Apple determines refund eligibility.

If a completed purchase is not reflected in Dubify, email support with the app version, purchase date, and order reference. Do not include payment card details.